Pfantom Graphics · pfantomgraphics.com · Last updated: August 3, 2026
Every piece of software and every digital product we develop, sell, or maintain is built on one rule: your data stays with you. We retain nothing.
This policy applies to all software and digital products developed, sold, distributed, or maintained by Pfantom Graphics ("we," "us," "our") under the pfantomgraphics.com name, including but not limited to:
Collectively, these are referred to as our "Products." For our website's privacy practices, see our separate Website Privacy Policy, which follows the same zero-data principles.
Zero data retention means our Products are engineered so that your information is never transmitted to us and never stored by us. Our Products do not:
What this means in practice:
Selling digital products requires a minimal, transparent exchange of information. Here is exactly how we keep it minimal:
We never see, collect, or store your payment card details. Purchases are handled entirely by established third-party payment processors and storefronts (for example, marketplaces or checkout providers we list at the point of sale). They process your payment data under their own privacy policies, which we encourage you to review.
To deliver a Product or license key, we need a delivery destination — typically your email address. We use it once, for delivery and purchase confirmation only. We do not add you to marketing lists, and we retain purchase correspondence only as long as required for delivery, refund eligibility, warranty support, and legally mandated financial record-keeping (e.g., tax law). Records kept for legal compliance are stored securely, never used for any other purpose, and deleted when the retention obligation expires.
Where a Product uses a license key, validation is performed locally on your device wherever technically possible. If a one-time online activation is ever required, it verifies only the validity of the key itself — it does not transmit personal information, hardware fingerprints, or usage data, and nothing about the check is logged or retained by us.
Our Products do not auto-report anything to receive updates. Where an update mechanism exists, it works in one of two ways: you download updates manually from us or the marketplace where you purchased, or the Product performs a simple anonymous version check that sends no identifier and is not logged. You can always disable update checks without losing functionality.
When you contact us for support, you choose what to share. Anything you send — messages, screenshots, sample files — is used solely to resolve your issue, is never shared with third parties, and is deleted once your issue is closed unless you ask us to keep it. We will never request more information than the problem requires, and we will never ask for passwords or payment details.
For client work, project files and deliverables are retained only for the duration agreed in your project contract, then permanently deleted upon request or at contract end.
If you acquire our Products through third-party platforms (such as app stores or creative marketplaces), those platforms may collect data under their own policies — account details, purchase history, or platform-level analytics. That collection is theirs, not ours: we receive at most aggregate, non-identifying sales reporting from such platforms, and we make no attempt to re-identify anyone from it.
Similarly, if a Product lets you connect to a third-party service you choose (for example, exporting your work to a platform you use), data flows directly between your device and that service under its policy — it never routes through us.
Privacy laws grant you rights to access, correct, delete, port, and restrict the processing of your personal data, and to opt out of its sale or sharing. Because our Products retain no personal data, in nearly every case there is nothing held about you to act on. We do not "sell" or "share" personal information as defined by the CCPA/CPRA, and the only processing under the GDPR we perform is the minimal purchase and support handling described in Sections 3 and 5 — carried out under the lawful bases of contract performance and legal obligation.
To exercise any right over purchase or support records, contact us using the details in Section 10. We respond within 30 days at most.
Our Products collect no data from anyone, including children. We do not knowingly gather information from anyone under 13 (or the applicable age of consent in your jurisdiction), in accordance with COPPA and equivalent laws worldwide.
If a future Product ever requires a capability that touches personal data — for example, an optional cloud feature — we will update this policy before release, make the feature strictly opt-in, and design it to the same standard: collect the minimum, retain nothing longer than necessary, and never sell or share. The "Last updated" date above reflects the current version.
Questions about this policy, a specific Product, or your data rights? Reach out anytime.
Pfantom Graphics
Email: pfantomgraphics@gmail.com
Website: pfantomgraphics.com